Email Support & Setup

Email resource and information guide

At Loop Creative, we always strive to ensure that our clients are given the best service. We seek to provide the highest level of support and redundancy. With the vast number of platforms and devices available, it's not always easy setting up emails. Below we have listed all the necessary methods to assist you. If you're still need assistance, give us a call and we'll guide you through it step by step.


Email setup for Mac OS & iOS

Email setup for Android

Email setup for Micrsoft Outlook


1) Visit & login to your webmail account - webmail.yourdomain.co.za
E.g: If your website is www.example.com then your webmail account will be webmail.example.com

2) Once you have logged in: Click on the settings dropdown menu and select Configure Mail Client

3) Download the applicable client setup from the protocol list. Select the IMAP option. Once downloaded and installed, your device would have automatically added your email account.